Answers to our most frequently asked questions

Sell My Device FAQ

The Checklist estimates the cost of your gadget. It's a state-of-the-art 70-point diagnostic backed up by our skilled IT engineers. Basically, that means we can determine the exact state of your phone, so you may sell it for a higher price.

No, only the models and makes that you see on our website are purchased by us. However, we are always working on adding more in order to rescue as many devices as possible. So keep checking back and signing up for email or social media updates. You can still fill out the form, and we will keep it on file for future research lists.


7-days

We employ the Checklist algorithm, which is our proprietary diagnostic and pricing methodology. We'll ask you a few questions about your device's status. Then, depending on your phone's specific condition, our Checklist software analyses it and gives a scientific score and price. We then give you an 'in principle offer, which we'll confirm after we've received and examined your phone.

It's really simple to delete your iCloud account. You may do it from your smartphone or the iCloud website.

To remove iCloud:

1. On the mobile home screen, tap “settings” -> your name

2. Tap iCloud -> Find My -> Find My iPhone-> switch it off

3. Enter the password for your Apple ID -> turn off.

4. Tap "Apple ID" in the upper left corner -> go back.

5. Go to the bottom of the page -> click Sign out.

6. Type in the password for your APPLE ID -> "Sign out."


TO REMOVE ANDROID

1. Open Settings -> tap ‘Cloud and accounts.’

2. Select ALL accounts, including Samsung and Google accounts.

3. Click the “three dots” in the upper right corner -> click ‘Remove accounts.’

You have a few options for unlocking your phone. The most straightforward method is to call your network provider and request that they unlock it for you. Alternatively, you may purchase an unlock code or go to a phone repair shop.

Remove any type of password and Pin codes

Remove the memory card and SIM card

Delete all your personal data (contacts, emails, pictures etc.)

Remove Android and Google account

Remove iCloud 

Before packing away your gadget, make sure it's fully charged and turned off.

No, you should not provide your phone's accessories with it.


After you've provided us with all of your information, a member of our delivery crew will call you to schedule a pickup time.

Before verifying the final fee, our professionals will conduct the Checklist at your door. If you agree to proceed, we will give you the money right away.

You may opt not to sell it if the final price is less than your online quotation, and we won't charge you anything for our effort.

After you've received your quotation online, you can either schedule a drop-off appointment (information for drop-off locations are available on our checkout page; we'll continue adding additional locations) or schedule a free pickup from your home or workplace.

In any case, we'll confirm your appointment by WhatsApp or email.

We'll do a fast Checklist and pay you right away if you come to us or we come to you.


Like a fingerprint, every gadget has a unique 15-digit identifier called an IMEI number.

You may find it in a few different ways:

1. Enter *#06# on your device dialer

2. Original box of your mobile also has an IMEI number

3. If you have the original invoice or receipt, it will have an IMEI number

4. You can also check it in your device settings

5. You can also request it from the company you bought it from.

6. Look on the SIM tray, beneath the battery, or on the back of your device

You may do so, but you'll have to add it to your basket or place a separate order.


Without a doubt. If your phone is no longer repairable, you may give it, and we'll make sure it's properly discarded.

Call 800349464, email contact@800fixing.com, or start a live WhatsApp conversation with us on our website to cancel your order.

We'll notice the change and provide you with a new estimate. You have the option to accept or reject the offer at no cost to you.

The first offer we offered you was based on the condition of your phone as described by you. However, when our engineers evaluate it for themselves, the condition isn't always as excellent. We'll explain why if it occurs. You have the option to cancel your purchase if you are not satisfied.


Simply click the Request a Quote button below and fill out the form. Within 24 hours, we will contact you with an offer for your gadgets.


Simple, to begin, open the “Sell my device” link on your smartphone. This will reveal the type of nick your device is in. Answer a few basic questions on the phone, and you're done. After that, we'll give you our best pricing. Begin here.

Before sending your phone to us, make sure all of your data is removed. Here's a quick method to accomplish it:

For iOs devices:

Settings -> general -> reset (Before the reset, make sure to create an iCloud backup of all of your important data)


For Android devices:

Open settings -> type “reset”

We employ authorized data wiping software (with a military-approved stamp) to delete any leftover data once your phone arrives at our facility.

No, we're responsible for it.

Device Condition Definitions

Get the deal in three easy click. Get a quote, book a pickup and get paid the same day.